Verify Your Account and Start Playing

To successfully verify your account, you must meet basic requirements set by Swiss regulations and the platform’s security policies. Here’s what every player needs to provide:

• Legal Age: You must be 18 years or older to register and verify an account.
• Swiss Residency: Proof of a valid Swiss address is required for full access to the platform.
• Accurate Information: Personal details entered during registration must match those on your official documents.
• Valid Documents: Submit current, government-issued identification and recent proof of address.
• Clear Uploads: All scans or photos must be in focus, fully visible, and legible.
• Single Account: Only one verified account per person is permitted on the site.

The platform requires specific documents to confirm your identity and address. Each document must be current and clearly show the required information.

1. Proof of Identity: Submit a valid Swiss ID card, passport, or driver’s licence. The document must display your full name, photo, date of birth, and issue/expiry date.
2. Proof of Address: Provide a utility bill (electricity, water, gas), bank statement, or official government letter. The document must be dated within the last three months and show your name and residential address.
3. Payment Method Verification: If requested, submit a photo of the credit or debit card used for deposits. Cover the middle digits and CVV code, leaving only the first six and last four digits visible.
4. Selfie with ID: In some cases, you may need to upload a photo of yourself holding your identity document next to your face. This confirms that the person submitting documents is the account holder.
5. Additional Documents: The team may request further proof if initial documents are unclear or if your account activity requires enhanced verification.

Completing the verification process protects your account and ensures you can access all features on the platform. Here’s why confirming your details is important:

• Enable Withdrawals: Only verified accounts can request payouts. Without verified status, winnings remain locked in your balance.
• Comply with Regulations: Swiss law requires online gaming platforms to confirm player identity before processing real-money transactions.
• Prevent Fraud: Verification protects your account from unauthorized access and ensures that only you can withdraw funds.
• Unlock Bonuses: Certain promotions and offers are only available to players who have completed the full verification process.
• Faster Support: Verified accounts receive priority assistance from the support team when issues arise.
• Account Security: Confirming your identity adds an extra layer of protection against account takeover or fraudulent activity.