JB Casino Privacy Policy

The operator collects personal data required to provide gaming services, process transactions, verify identity, and comply with regulatory obligations in Switzerland. Information collected includes:

• Full name, date of birth, and contact details
• Address and proof of residence
• Payment method details and transaction history
• IP address, device information, and browsing behaviour
• Documents submitted for identity verification

Technical and organisational measures are implemented to protect data from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security audits. Data is stored in compliance with Swiss data protection laws and international standards.

Users have the right to:

• Access their personal data held by the operator
• Request correction of inaccurate or incomplete information
• Request deletion of data where legally permissible
• Withdraw consent for processing at any time
• Lodge a complaint with the relevant supervisory authority

All processing activities are conducted in accordance with the Swiss Federal Act on Data Protection (FADP) and applicable regulations governing online gaming in Switzerland.

Personal data is processed for the following purposes:

Account Management and Service Delivery

Information is used to create and maintain user accounts, verify identity, and provide access to gaming services. This includes processing deposits, withdrawals, and managing account balances.

Transaction Processing

Payment data is used to facilitate financial transactions, prevent fraud, and comply with anti-money laundering regulations. Transaction records are retained for the period required by law.

Service Improvement and Analytics

Data is analysed to improve website functionality, develop new features, and enhance user experience. Aggregated and anonymised data may be used for statistical purposes.

Marketing and Communication

With user consent, information may be used to send promotional offers, newsletters, and updates about services. Users may opt out of marketing communications at any time.

Regulatory Compliance

Data is processed to comply with legal obligations, including age verification, responsible gaming measures, and reporting requirements under Swiss gambling legislation.

All processing is conducted lawfully, transparently, and for specified purposes only. Data is not used for purposes incompatible with those for which it was originally collected.

Users may access, update, or request deletion of their personal data by contacting customer support. Requests are processed within a reasonable timeframe and in accordance with applicable law.

Accessing and Updating Data

Users can view and edit certain account information directly through their profile settings. For information not accessible through the account interface, users may submit a request to the support team.

Data Correction

If personal data is inaccurate or incomplete, users may request correction. The operator will update records promptly upon verification of the correct information.

Data Deletion

Users may request deletion of their personal data, subject to legal retention requirements. Certain information must be retained for compliance with financial regulations, dispute resolution, and legal obligations.

Consent to Security Checks

By using the platform, users consent to security checks and verification procedures conducted by the operator and its authorised partners. Payment data is processed by third-party payment providers in accordance with their respective privacy policies and security standards.

The website is intended for individuals aged 18 years or older. The operator does not knowingly collect or process personal data from minors.

Age verification is conducted during registration; however, the operator cannot independently verify the age of all users without receiving identification documents. Users are responsible for ensuring that minors do not access the services.

If a parent or guardian becomes aware that a minor has provided personal data without authorisation, they should contact customer support immediately. Upon verification, the operator will delete the minor’s data promptly and close any associated account.

Personal data may be transferred to and processed in countries outside Switzerland where the operator’s service providers and partners are located. These transfers are necessary for the provision of gaming services, payment processing, and technical support.

By using the website, users consent to the transfer of their personal data to jurisdictions that may have different data protection standards than Switzerland. The operator ensures that all partners and service providers implement appropriate safeguards to protect personal data in accordance with applicable laws.

Confidentiality and security measures are maintained throughout all stages of data processing, regardless of the location where processing occurs.

This disclaimer may alter the scope or legal effects of certain provisions contained within this Privacy Policy. The disclaimer applies when the user accepts this policy, whether through electronic acceptance, continued use of services, or other means of accession.

The operator reserves the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon publication on the website. Continued use of services following any modification constitutes acceptance of the revised policy.

Users are advised to review this document periodically to remain informed of how their personal data is protected and used.

Cookies are small text files stored on a user’s device when visiting the website. They enable the operator to recognise the device and improve the functionality of the site.

Cookies are used for the following purposes:

• Collecting statistical data on website usage and visitor behaviour
• Analysing user interactions to improve site performance
• Personalising content and user experience
• Remembering user preferences and settings
• Enhancing security and fraud prevention measures

Cookies are retained for a maximum period of one year from the date of placement. Users may manage or disable cookies through their browser settings; however, this may affect the functionality of certain features.

By continuing to use the website, users consent to the use of cookies as described in this section.

By accessing or using the services provided by the operator, users confirm their full acceptance of this Privacy Policy. Continued use of the website constitutes ongoing consent to the collection, processing, and use of personal data as described herein.

The current version of this Privacy Policy, as published on the website, prevails over any previous versions. Users are responsible for reviewing the policy regularly to stay informed of any updates.

If users do not agree with the terms of this Privacy Policy, they should discontinue use of the website and services immediately.

Personal data may be shared with third parties in the following circumstances:

• To comply with legal obligations, court orders, or regulatory requirements
• To enforce terms and conditions or investigate potential violations
• To resolve disputes or respond to claims
• To fulfil contractual agreements with service providers and partners

Third parties with whom data may be shared include payment processors, identity verification providers, customer support platforms, and regulatory authorities. A list of primary third-party partners may be available on the website. Where not listed, users will be informed of the purpose and scope of data sharing.

By providing personal data and using the services, users consent to the disclosure of information to third parties as described in this section. All third parties are required to handle data in accordance with applicable privacy and security standards.

The website may contain links to third-party websites operated by external entities. These websites have their own privacy policies and data handling practices, which are independent of the operator.

The operator is not responsible for the content, accuracy, or privacy practices of external websites. Users are advised to review the privacy policies of any third-party site before providing personal data.

Caution should be exercised when navigating to external sites, and users should ensure that they understand how their information will be used by those parties.